Job Title: Operations Manager
Job Code: BF02002504
Location: Head Office – Derik City
Job Type: Full-time
Contract Duration: One year, renewable
Application Deadline: 30.11.2025

BAS FAST announces its need to appoint a highly competent Operations Manager with experience in managing accounts and operational processes, to supervise the organization and follow-up of daily accounts in all their forms and ensure smooth and compliant operations.

Company Overview

BAS FAST is a leading digital financial platform in North and East Syria, providing integrated solutions for electronic payments and transfers through a secure and user-friendly application. It enables individuals and businesses to manage their financial transactions seamlessly and without the need to carry cash, with low fees and reliable services. The platform aims to promote financial inclusion and digital transformation through an advanced technological infrastructure and full compliance with legal and regulatory standards.

The Operations Manager will supervise the following departments:

* Individual Accounts
* Merchant Accounts
* Corporate Accounts
* Institutions and Organizations Accounts

Key Duties and Responsibilities

* Supervise account registration processes and daily follow-up, ensuring their technical and financial integrity.
* Establish effective operational procedures for account governance and ensure compliance with internal policies and the requirements of the Monetary Office.
* Coordinate with the Technical Support Department to address technical issues related to accounts.
* Prepare periodic reports on account movements and analyze operational performance.
* Develop mechanisms to simplify account opening procedures and verification (KYC) and improve the user experience.
* Manage and train teams working in the various account departments.

Required Qualifications and Experience

* University degree in Business Administration, Economics, Accounting, or any related field.
* At least 5 years of experience in managing operational processes or accounts, preferably in the financial services or fintech sector.
* Good knowledge of KYC and AML systems and financial regulations.
* Strong organizational and analytical skills.
* Ability to lead teams and work under pressure.
* Proficiency in using accounting software and operational reporting tools.
* Strong communication skills in Arabic and English (Kurdish is an additional asset).
* Full-time availability and commitment to transparency and professional confidentiality.

How to apply

Please send your CV and a motivation letter (Cover Letter) with the job code to the following email:

jobs@basfast.com